If you have questions or problems with the Mercari app, contact us from the app by going to "マイページ" (My Page), then tapping "お問い合わせ" (Contact Us).
If you aren't using the app or can't log in, you can contact us through this form.
Check our Help Center for answers to frequently asked questions.
If you are using Mercari in the US, please contact us on our US website.
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