Report of intellectual property (IP) rights violation for crossborder services

This form is provided for intellectual property (IP) rights holders or their authorized agents to report listings on Mercari's crossborder service that infringe upon their IP rights in the applicable countries or regions(※).

(※)Applicable countries or regions:
Hong Kong and Taiwan

To report a violation of your IP rights, please download and fill out this report form, and then send/submit it to Mercari as an email attachment. If we establish that a listing is in violation of your IP rights, the listing will be deleted.

For corporate rights holders, please submit the following documents:

1. Statement by IP Rights Holder
Please submit a statement specifying the following points:
　a) The claimant is the owner of the rights being claimed
　b) The claimant believes and is acting in good faith that the item in question was created without the claimant’s permission or infringes the claimant’s intellectual property rights due to another reason
　c) The claimant is willing to bear legal responsibility if they cause damage to others through inaccurate statements, etc.
　d) The claimant’s signature
2. IP Rights Holder Information
Please submit a document specifying the below information:
　a) Name
　b) Address
　c) Phone number
　d) Fax number or email address (or both)
　Note: If the claimant is an agent of the rights holder, please also provide the agent's information.
3. Report Form
Please download and fill out this report form.
4. Company Registration Certificate
5. Certificate of IP rights
6. Power of Attorney (only if the agent is authorized by the rights holder to file the takedown request)


For individual rights holder, please submit the following documents:

1. Statement by IP rights holder
Please submit a statement specifying the following points:
　a) The claimant is the owner of the rights being claimed
　b) The claimant believes and is acting in good faith that the item in question was created without the claimant’s permission or infringes the claimant’s intellectual property rights due to another reason
　c) The claimant is willing to bear legal responsibility if they cause damage to others through inaccurate statements, etc.
　d) The claimant’s signature
2. IP Rights Holder Information
Please submit a document specifying the below information:
　a) Name
　b) Address
　c) Phone number
　d) Fax number or email address (or both)
　Note: If the claimant is an agent of the rights holder, please also provide the agent's information.
3. Report Form
Please download and fill out this report form.
4. Identification Document (please submit a copy of one of the following)
　a)National identification card (for Taiwan rights holders only)
　b)Driver’s license
　c)Passport biographic page
5. Certificate of IP rights
6. Power of Attorney (only if the agent is authorized by the rights holder to file the takedown request)

Note: After receiving your report, we will check for any IP rights violation and contact you of the result via email.