Privacy at Mercari

At Mercari Group, we respect the privacy of our users, and protecting information concerning their privacy is our top priority.


Privacy & Terms

  • Information we collect
    We collect the following information from our users in order to provide our services.

    - Name
    - date of birth
    - phone number
    - email address
    - credit card information, etc.

    Please refer to our Privacy Policy for more details regarding the information we collect from our users.
  • Managing collected information
    At Mercari Group, employees who are engaged in work that involves managing/using the information we collect from our users manage the collected information strictly,and handle it carefully in order to prevent unauthorized access, loss, leakage, falsifying, etc. of personal information.
  • Personal information management system
    We have set internal regulations regarding the handling of personal information and have established a system for managing personal information under the Information Security and System Risk Committee and the Compliance and Risk Committee.
  • Use of collected information
    We use the collected information for the purposes of use notified to users at the time of acquisition and collection, stipulated in the Terms of Use, or stipulated in "4. Purposes of Use of Acquired Information" in our Privacy Policy.
  • Provision of personal information to third parties
    We provide collected information to third parties in the cases specified in "5. Provision of Acquired Information to Third Parties" in our Privacy Policy. We may provide collected information when we deem it necessary to do so, after obtaining user consent.
We handle personal information of our users in accordance with our Privacy Policy/Financial Service Privacy Policy [Japanese].